Which company do you ship with?

Our courier partner is FedEx.

How long does it take to deliver an order in Kuwait?

Since our main warehouse is based in Kuwait, it usually takes 3 to 5 working days to have it delivered, but also under normal circumstances.

Can I use the Cash on Delivery service?

Unfortunately, we do not offer the cash on delivery service outside of the G.C.C. for the time being, but as soon as we get the chance to from our courier service providers, we will be surely to have it at the earliest.

How can I track my order?

If you’re a registered user, you can head over to your orders page, and hit the “track your order” button and it’ll show you the exact status of your order. If you have any further inquiries, please feel free to reach us by email, live chat or over the phone and we’ll assist you at the earliest.

If I paid my order online, will there be any extra charges that I have to pay?

Yes, there are some customs charges, local charges and clearance charges to be paid and since the policies of customs authorities vary from one country to another, it is not possible for us to determine each countries customs policy on different products taxes. Thus, it is recommended to inquire at your customs authority if any taxes would be charged for the item you wish to buy.