FAQs

Delivery

Which company do you ship with?

In Kuwait, we use Shipa as our courier solution for local deliveries.

How long does it take to deliver an order in Kuwait?

Since one of our warehouses is based in Kuwait, orders get fulfilled and delivered within 1 to 2 working days in normal conditions as long as the full address is mentioned clearly with a correct and active phone number.

Can I use the Cash on Delivery service?

Yes, for a fee of KWD 1.500 you can choose to pay upon receiving your order and not online.

How can I track my order?

If you’re a registered user, you can head over to your orders page, and hit the “track your order” button and it’ll show you the exact status of your order. If you have any further inquiries, please feel free to reach us by email, live chat or over the phone and we’ll assist you at the earliest.