Shipping

 

Delivery inside the State of Kuwait

We deliver inside the State of Kuwait through UPS. You can choose to complete your payment through a credit/debit card, delivery fee will be 1.750 KD.

International Shipping

We are delivering to most countries around the world that DHL Worldwide Shipping delivers to in a brief time frame -depending on your location in relation to the State of Kuwait.
International shipping cost is calculated based on the weight of the total items being shipped. The final shipping charges will be displayed at checkout, for you to review and approve before placing the order.
Please note that in some country’s customs charges apply to the shipment. In such a case, these charges will be fulfilled by recipient.

APPROXIMATE DELIVERY TIME

DESTINATION	SHIPPING SERVICE	ORDER FILLED	SHIPPING TIME
Kuwait	UPS	1 day	1 day
Middle East	Aramex , Naqel , Elite	2 days	3 days
Europe & Asia	DHL	2 days	5 days
Americas & Africa	DHL	2 days	5 days

 

Note:  Days mentioned are working days, therefore excluding Saturdays and Sundays.

 

WORTHY OF KNOWING

Delivery time frames are an approximation depending on a smooth transition of your package through customs. We cannot predict or be responsible for your country’s customs procedures or delays.

Note:  If you order an item that is made of exotic skins, we will need to prepare a CITES certificate proving that your item adheres to the Convention on International Trade in Endangered Species of Wild Flora and Fauna. This certificate takes up to 10 business days to be issued, and it must accompany your shipment until it reaches destination. Consequently, your delivery time will be extended for longer time.

All orders require a signature upon receipt and the courier will not deliver your package without a signature. Delays can also occur due to your unavailability to sign for your package

We cannot redirect any shipments once they leave our warehouses. So, please make sure that you, or someone authorized by you, are available at the address you specify in your order shipping details.

All shipments are insured by Riva Fashion until they reach your delivery address, and you -or your representative- sign for their receipt, which automatically transfers all responsibility for the package to you or your representative.

All purchases are charged as Delivery Duty Paid (DDP) therefore the final purchase price will include shipping fees. 

Upon receipt of any package, you should check that it has not been tampered with or opened before signing.  In the case that the box was opened or is in poor condition, you have the right to inspect the contents of the box, and reconcile any differences to the invoice included within the package. You should not sign for the package noting any discrepancies with our shipper and inform us of this by email at [email protected] Or on Our WhatsApp Number: +965 22216688.