This Privacy & Cookie Policy applies to information collected and processed via the www.rivafashion.com website and mobile application (iOS, Android & other if any) and associated Website customer service channels. We take your privacy much priority and therefore want you to know how your data is collected, used, shared and stored.
Riva Fashion is a family-owned clothing and accessories company founded in Kuwait in 1973. We have grown from a single store into a successful, globally recognized chain that carries a variety of luxury and fast fashion brands. With over 15 brands and 140 stores throughout the Middle East, we offer the latest fashion, accessories, and footwear for women, teenagers, and kids.
By visiting the Website or supplying information through its associated customer service channels, you are consenting to the practices described in this Privacy and Cookie Policy and our Website Terms and Conditions. Please note that our Privacy & Cookie Policy is updated from time to time and that you will be bound by the most recent update of the policy appearing on our website. It is therefore your responsibility to continue to check our Privacy and Cookie Policy for updates.
By accessing our website www.rivafashion.com and apps, you are indicating your express consent and agreement to the collection, processing, use, and storage in accordance with the privacy policy of any personal information which may be obtained from you as a result.
We collect, process your data for processing your purchase on our Platforms and any possible later claims, and to provide you with our services. We may collect your first name, last name, email address, phone number, mobile number, telephone number, postal address, delivery address (if different), payment details, payment card details, or bank account details.
Please note that your full payment card details are captured only for the purposes of processing your transaction and are not stored, sold or rented by us. Your full payment card details are not available to our staff. All card transactions are managed by trusted, certified and legally authorized partners who are responsible for ensuring that your payment details remain secure during the payment process.
Where you provide the information of a third party to us, you are confirming that you have their consent to do so.
Usage of Customer Information
RIVA never shares your personal information with third parties. We never transfer, sell or trade your data for marketing purposes with any party outside of Riva. However, we may share some customer information with our group of partners, government agencies and authorities when necessary.
For any purpose associated with the processing or fulfilment of your Order or to provide any service you request from us
We may share your information with any of the following:
RIVA use cookies for essential operations such as site navigation, presenting customized ads, allowing you to add items to the shopping cart, to provide you the ultimate user experience. However, you may manage cookies by doing the following steps:
Please be notified that disabling cookies may prevent or inaccurately display some pages of our website/ app. By accepting the terms, you agree to Riva's use of cookies.
As our customer, you have the following rights regarding the processing of your personal data, in order to use those rights,
Contact us
Please contact RIVA customer support at [email protected] or through our WhatsApp number +96522216688.